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[Resolved]  HDFC Bank — hdfc bank credit card cancellation of one assist membership

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2390 without my concern on date:30/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 10855640
Name :- saurabh rathore
Mobile no. :- [protected]
Credit card number ending :- 2309
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Jul 1, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
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Comments

Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist
Reply
Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist
Reply
Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist
Reply
Dear Saurabh,
We tried connecting with you on your registered contact number. Rest assured, the plan is canceled and the service request #6486148 is initiated along with your refund. Kindly note, the same shall be credited to within the next 5 - 7 working days - Nitesh, Team OneAssist.
Reply

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