HDFC Bank — HDFC Bank Credit Card Cancellation of one assist membership

HDFC Bank — HDFC Bank Credit Card Cancellation of one assist membership

S sanlinkin Jul 7, 2020

Cancellation of One Assist Membership I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 4069 without my concern on date:30/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/- OneAssist Relationship Number :6194015 Name :- SANDEEP KUMAR M Mobile No. :- [protected] Credit Card Number Ending :- 4069 +1 photos Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 8, 2020

Dear Sandeep,
We regret the inconvenience caused. Rest assured, we have forwarded your details to the relevant team and they shall connect with you within 24 - 48 hours and provide the solution - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 14, 2020

Dear Sandeep,
Your plan was cancelled on 7 July and refund was initiated from our end. SR 6530987 can be used to track if you have any concerns regarding the same.
The amount shall be credited in your account within 5 - 7 working days.
Regards,
Team OneAssist