[Resolved] HDFC Bank — HDFC Bank Credit card cash back issue

[Resolved] HDFC Bank — HDFC Bank Credit card cash back issue

R Ranjan Ranajit Apr 15, 2017

So many working days are gone in between and I have not received any update from you. I think HDFC is not serious regarding any customer complaint. Please email me any further updates of my complaint. Next time I will paste all the communications from your customer care, so that public should know how some crazy customer care executive of HDFC just eating out the brand name of the bank and making bogus promises and looting money of customers. Thanks. How you have resolved just write the below line? We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your registered email id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]. Was this information helpful? No (0) Yes (0)
May 19, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 HDFC Bank Customer Care's response Dear Customer, We are fully sensitized to your query raised with regard to your credit card and confirm having responded to your e-mail id on January 31, 2017. For any further clarifications, you may write to us at : [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]. -Bejoy HDFC Bank Customer Assistance Jul 20, 2018 Updated by Ranjan Ranajit They have not refund me anything just delayed and delayed and I give up the hope of receiving any refund . . .
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