[Resolved]  HDFC Bank — hdfc bank credit card dispute transaction

Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

Dispute transaction of rs 33139.6

Without the security layer like otp or transaction pin asking to me bank has allowed an unknown and unauthorized transaction.

I want bank to consider this error and keep me out of such torchure and disturbing actions from the hdfc bank officias who had alowed this transaction.

Hdfc customer care asked me to submit the credit card dispute form and after few days cc dispute team comes to me saying that this trannsaction was allowed with the unknown card holder name.

I have received the supporting documents from cc dispute team, and after verification of documents received, i further dispute the above mentioned transaction.
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Oct 4, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2017
HDFC Bank Customer Care's response
Dear Pavankumar,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
1 Comment

Comments

I need to send a dispute form to HDFC bank. I called to phone banking and asked for email ID, she said to send the form to CC.[protected]@hdfcbank.com which doesn't exist. Please give me the exact email ID.

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