[Resolved] HDFC Bank — hdfc bank credit card imps not credited- reference[protected]

Suburamanian C

from Chennai, Tamil Nadu

Jul 26, 2017

Address: Chennai, Tamil Nadu, 600021

Dear team,

I did an credit card payment of rs.5000 from paytm to hdfc credit card. Fund debited from my paytm account and still not credited to the my card
Imps reference number is[protected].

Please do neeful to credit my fund to my card

I always do my payment like this to my card never faced an issue like this.

I called the care team they said that they wont check imps transfer

For any communication call me to my number [protected] and mail id: subbu.[protected]@gmail.com

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Sep 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 26, 2017

Updated by Suburamanian C hello ask the hdfc person MR. sasikumar sharma Emp no. 034126 From HDFC National consumer helpline. he called me by 1.20 am around for the complaint and asked my card details with CVV and PIN. i shared wrong details but why shoud ne need the details. i want to talk with him. please make an arrangement to call back. else i from his number: [protected].

else i file police complaint about this airtel number. and this site.

Verified Support

Jul 26, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
-Anay
HDFC Bank Assistance

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Comments

roopashree1979

from Bengaluru, Karnataka

Jul 26, 2017

This is the second time i am facing issue with this debit card . someone else is withdrawn small money and my account balance is gone to -352.

kindly help me on this.

My hdfc account number is [protected].

Looks like there is a duplicate debit card .