[Resolved] HDFC Bank — hdfc bank credit card issue

Mukes45

from Chillupar, Uttar Pradesh

Nov 22, 2017

Address: Gurgaon, Haryana, 122001

Hi,
I am a customer of hdfc bank since 2013 and using credit card ending 6319.in feb 17 i have make some shopping at my sister marriage occasion but in apr bank imposed extra charges. When contact to care person, they said me to make only minimum amount and wait for reversal to make total outstanding amount payments. I wait whole month but not received any confirmation and when i contact to care again they tell me same proceedure. I hv follow the same but same problem. As on today my total charges levy of rs. 20000 on total shoping of only rs. 65000.in bank nobody ready to listion and resolve the issue.

Thus due to false and miscommunication from bank, i am suffering a lots.

If anybody can help me, please help. My contact no. At below.

Regards,
[protected]

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Dec 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

HDFC Bank Customer Care's response Dear Customer,

we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance