HDFC Bank — HDFC Bank Credit Card One Assist MFEE

Greetings,

I got my new credit card a week ago. I did 2 purchases online so far and when I went to see the transactions I found One Assist MFEE dedicated Rs 1399 from my credit card. And when I try to talk to customer care on [protected]of HDFC my phone was disconnected saying agents are unavailable due to Covid 19. And when I try to block my card on the toll free number [protected] they are saying that transaction was not fraudulent so they can't block my card and to call [protected]. Now is this some kind of a joke I have been a hdfc customer for more than 2 years. And how come some third party deducted amount from my credit card without my proper authorization. I want my full refund every penny of it and I don't need One Assist MFEE SERVICE

Regards,
Santanu Dutta
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