HDFC Bank — HDFC Bank Credit Cards finance charges

With reference with your trailing mail and several complaints from customer care executives, my query reference no. Is [protected] & [protected]. I have paid all the hdfc card statement outstanding dues as you replayed on mail conversation on dated 26 may 2020, so please refund my financial charges as discussed on the trail mail at the earliest. Please reverse the rs.6, 580.40 statement of april 2020. Because i have been using an hdfc credit card for a long time and i avoid paying finance charges. But this time they struggle full for livelihood due to covid-19 lockdown. It is a gesture of goodwill that you consider ending my finance charge and would like to refund & reflect the amount on my credit card account. I am very much disappointed because nobody solved my problem after i have cleared all the outstanding dues. If you do not reversal my amount rs. 6580.40, i will deactivate my hdfc credit card as well as bank account very soon.
Ashish shukla[protected], [protected]