[Resolved] HDFC Bank — hdfc bank credit cards loan - noc not issued

kikka_f1

from Bengaluru, Karnataka

Mar 12, 2018

Address: Chennai, Tamil Nadu, 600 041

Website: hdfcbank.com

HDFC BANK Credit cards division is not providing me a NOC of the insta jumbo loan availed based on credit card. I had submitted written letter to credit cards division not once by twice yet no response from them.
I have specifically asked them for a hard copy of NOC in HDFC letter head. On mailing to customerservices.[protected]@hdfcbank.com, they claim to have sent me the letter but they are not providing the details like Airway bill or the courier invoice number through which they have sent it. Instead they are asking to consider the mail itself as the NOC confirmation.

Mail conversation could be tracked with Ref No-[protected]

I have clearly told them to send a hard copy of NOC. HDFC BANK service has been frustrating, irritating, non-supportive and franatic.

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Apr 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

HDFC Bank Customer Care's response Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected]

-Manoj
HDFC Bank Customer Assistance