Oct 29, 2020
Updated by Manjeet Kaur Bedi HDFC Bank — HDFC account is in Hold after making full outstanding payment in Credit Card-9556
Manjeet Kaur on Oct 23, 2020
Dear Sir,
I have an saving account & a credit card account with HDFC bank.i have pay mini due till 19 march 2020.Then total outstanding was 54510 rs/- During COVID-19 period, due to some financial issue, I was unable to pay my dues in credit card. Last when I saw my credit card, the total outstanding was 54510 approx. i have pay again in SEP[protected] mini dues after receiving telepathically message from bank.But in oct 2020 HDFC has sent notice for 75714 RS. For which I received a call that you need to pay amount, and one executive went to my address. He claimed that I have paid such amount immediately, After that i have paid 75714 rs by HDFC net-banking on[protected]. Till now credit card amount updated not shown in my card, i want to block that credit card immediately. Also They have hold my account till now and have charged many charges in HDFC Account.
I wants followings queries :
1. I have applied so many time, for outstanding convert in smart emi and in also emi, but why not converted??.
2. Before COVID-19, i have paid all mini dues, then amount was 54510 rs, in COVID -19 that increase outstanding 75714 rs. Why??
3. why till now not updated amount not shown in my credit card
4. why till now hold in my hdfc bank after paying full credit card payment??
As a RBI Rules during COVID-19, if thay have taken extra charges and outstanding amount in Credit Card-9556, plz refund me
Kindly help me, .
My user id is : 48215309
Account no: [protected]
Kindly support me i m PWD (Divyangjan) .
Regards,
Manjeet Kaur
[protected]
