HDFC Bank — HDFC Bank EMI deducted three times from my account

Address: v.p.o. brass, karnal

Vikash chauhan
Sat, Nov 7, 2:54 PM (2 days ago)
to loansupport

Hi,

I have had an HDFC Car Loan[protected] since 2016. 07/11/2021 was the EMI due date and somehow EMI hasn't been deducted from my account. On the Internet banking portal, it will show EMI status UnPaid. So, I have tried to pay this using Net banking (same day), but double amount of the EMI deducted from my account. I thought they take 2 EMIs (Current month and Next month), but the portal shows only this month EMI as Paid.

I had contacted there customer support, they were saying that it will take 24 Hours to reflect into the Loan account. I am not satisfied with his answer. If one transaction reflects the same time, then why not another one?

Later on around 2 pm, the bank automatically deducted one more EMI from my account. Again, I have tried to contact customer care, but they are super busy with other customers.

I have contact with there customer care again, and he told me to wait form one business day for this, but this issue still not resolved.