[Resolved] HDFC Bank — hdfc bank fastag

Ramraj S

Oct 12, 2017

Address: Bangalore, Karnataka

I have applied for hdfc fastag on 4th october 2017 and on 6th october 2017 my id was created and on 9th october 2017 i received a message saying my fastag is activated and till now i haven't received the fastag tag which was assured to be delivered on 10th october 2017. Tried contacting the hdfc customer care and no response from them after continuously calling them for 3 days.

I have paid them 300 rupees and i'm not sure whether i'll be getting the fastag

Customer id[protected]
Wallet id - [protected]

Regards,
Ramraj

Was this information helpful?

No (0)

Yes (0)

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We confirm that FASTTAG was sent to you address through courier vide ref id Z38157882 on October 10, 2017 and same has been delivered on October 13, 2017. Pls acknowledge the receipt of the consignment.

-Manoj
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

from Bengaluru, Karnataka

Nov 21, 2017

Even I had applied for HDFC Fastag on Nov1st after that no further communication from HDFC. The toll free number is good for nothing. No one picks it. More or else this is HDFC FASTAG SCAM. I am classic account holder, if this is how they treat customer. I am going to close the HDFC classic saving account.

suniel074

from Banga, Punjab

Mar 5, 2018

Same issue here as well. I had placed a request for HDFS fastag in Jan/18 and re-charged my wallet for Rs. 1000/-. Now there is no response from them. I always get the response that they are waiting for the back office team to respond. Issue is pending for more than 2 months now.