HDFC Bank — hdfc bank fastag

Address:

Flat No 1, Anand Apartment,, Main Road, Near Ganapati Temple,, Mamata Nagar, Old Sangavi, Pune, Maharashtra, 411027

Applied for fastag on 09th nov. Till date no update from the bank.
While applying it was promised that fastag will be delivered in 7 days.
Customer care no provided by them is not reachable.
No mail id was provided.
Even relationship manager couldn't help in this matter.
This is very pathetic service for a preferred banking customer.
At least bank should have informed that it is getting late.