[Resolved] HDFC Bank — hdfc bank fastag no response on the application

shaji99871

from Bagalkot, Karnataka

Nov 18, 2017

Address: Mumbai City, Maharashtra

Website: www.hdfcbank.com/htdocs/common/E_TOLL/contact.html

I had applied for the fastag from hdfc online on nov 9th.

I am also unable to reach their sales number:[protected], as they are always busy.

I have received the customer id and wallet number but not received the rfid tag.

Their customer care number[protected] as well as emergency call number[protected] both are not working.

My account has already been deducted with the fees and other charges.

It is hard to believe that such a reputed bank having such a lousy service. Their numbers don't work. And they are also not worried about customer care at all and doesnt provide means to communicate.

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Dec 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly share us your contact details and application number so that we can take it up with the concerned team. Alternately, please email at hdfc.[protected]@sahaj.co.in or Fastag Team directly at [protected] & [protected] for any further clarification/information if required.

-Manoj
HDFC Bank Customer Assistance