Submit a Complaint
Banks
HDFC Bank

[Resolved]  HDFC Bank — hdfc bank fastag not received

I have applied for the service on the 15th of november and have so far not received any update on when it is going to be shipped to me. The last email from them was your customer id is[protected] and wallet id is [protected] and that your fastag has been issued successfully. When i applied for the fastag it said that i will get a call from the representative and will receive the fastag in 7 working days and that my application number is hfr 378078. The customer care number is totally useless. Absolutely no way to reach them out.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days

For any further assistance, you may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected]

Note:- Dispatch details of the TAG will be share with you through SMS.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 
1 Comment

Related HDFC Bank reviews

[Resolved]HDFC Bank Bank Overall - Problem with the Banking operation in Branch Code – 2821[Resolved]HDFC Bank Credit Card Division - Debited money from my account without my consent12[Resolved]HDFC Bank SAVING ACCOUNT - DELAY IN OPENING[Resolved]HDFC Bank - Non issue of zero balance & No dues certificate1[Resolved]HDFC Bank - About my original Insurance papers
View all 32755 HDFC Bank Reviews

Comments

This isn't really looking good. The fastag was applied on 15th Nov. The time line was 7 days at time. Fastag will be mandatory from 1st dec so you are adding further 7 10 days. Dont you think that's absurd?
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32755
    Pending
    0
    Resolved
    18408
    View all 32755 HDFC Bank reviews & complaints
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information