[Resolved]  HDFC Bank — hdfc bank hdfc bank unauthorised payments via. amazon1258399

On 02 may, 2020, without my information, i have received 999 spend via credit card xxxx 0862 at amazon1258399 without pin, i received this message today i tried to call customer care number but it is not working.

This is very careless and unprofessional transaction without my knowledge. Kindly investigate this unauthorised payment via amazon1258399, can't trust now amazon and hdfc peoples.

Please give a proper solution and kindly take action against this people without our knowledge how they can do such things.
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link http://bit.ly/2IOLetO.

-Nadia
HDFC Bank Customer Assistance
 
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