[Resolved] HDFC Bank — hdfc bank hdfc fastag

Sunku girish

from Surat, Gujarat

Nov 16, 2017

Address: 560098

I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr008637. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application is not processed, atleast i'll try another service provider.

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Dec 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly email at hdfc.[protected]@sahaj.co.in or reach us directly contact the Fastag Team at [protected] & [protected] for any further clarification/information if required.

-Manoj
HDFC Bank Customer Assistance

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Comments

sachincoer2015

from Chennai, Tamil Nadu

Nov 16, 2017

743 rup from my account has been deducted without any information .
how can bank cut the amount without any information given to customer.
request you to please look into the matter as soon as possible.