[Resolved]  HDFC Bank — HDFC Bank hdfc fastag not received

Application No HR[protected]
Customer Id is[protected]
Wallet Id is [protected]

Hdfc fastag not yet received... Really very bad service from hdfc bank.. Applied on 11 Jan 2020, without any intimation through sms or tracking number they dispatched. Since i was not available on that day, so Blue dart told collect it from courier office. After when to the courier they asked for ier they asked for SMS from HDFC or Courier details. I failed to show because no information HDFC. I contacted customer care they told we will initiate Redispatch. After contacting customer care with multiple calls no response. Till now i didnt receive new tracking no or sms after redispatching... How a person know that whether it is redispatched or not?? How can i track it??

Every call customer care connecting taking 30mins for one call. After connecting the call Customer executive simply telling network issue call after 10mins or 1 hour.

This the value HDFC really giving for his own Customer !!!
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Aug 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2020
HDFC Bank Customer Care's response
Dear Customer,

We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for any further assistance required with regards to your Fastag status.|

-Zubin
HDFC Customer Assistance
 
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