[Resolved] HDFC Bank — hdfc bank iphone 11 cashback not received

dmalawliya

Jul 6, 2020

Address: Amar Colony

I have bought my iphone11 with hdfc bank credit card on 29/feb/2020 from unicorn store, defence colony, delhi. As mentioned by hdfc bank (To receive a cashback within 120 days from the transaction day and time) but i haven’t received my cashback till now, it is more than 120 days. I have tried to connect hdfc customer care but unable to connect to them. Also, i have tried to contact the showroom from where i have bought the iphone so they said to check with your bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance