HDFC Bank — hdfc bank iphone xr cashback not received

I had bought iphone xr with hdfc bank debit card on 23/12/2019 from aptronix store in hyderabad. As per the offer i was supposed to receive cashback of 5000 within 120 days from the transaction month end.
I haven’t received my cashback till now, and it is more than 120 days.
Request you to resolve this at the earliest and credit the cashback as soon as possible.

Regards,
Vishwas agarwal
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 06, 2020
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance
May 08, 2020
Updated by vishwasag
Hi Bejoy,
The reference number is not showing. Can you please send it again.

Regards,
Vishwas
 
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