[Resolved] HDFC Bank — HDFC Bank NWD DEC CHG - Amount Deducted

Nitebhar

from Gurgaon, Haryana

Jul 2, 2017

Address: 122101

Amount 28.75 is getting deducted on two times with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, along with charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance