[Resolved] HDFC Bank — hdfc bank one assistant

satyanarayana somayajula

from Visakhapatnam, Andhra Pradesh

Sep 2, 2017

Address: Visakhapatnam, Andhra Pradesh

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number 5459xxxxxxxx9205, without my authorization 28/08/2017 towards one assist mfee, rs.100/- as emi processing fee-smartemi ln#298731, rs. 18/- as igst-vps[protected]rate 18.0-37044.

I don't want this member ship & cancel & refund entire amount rs.1417/-. Please take necessary action asap otherwise i will take action against this illegal fee without intimation.

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Oct 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance