[Resolved] HDFC Bank — hdfc bank payzapp transfer success but money not received to bank account

GGS Chaitanya

from Hyderabad, Telangana

Sep 13, 2017

Address: Hyderabad, Andhra Pradesh, 500018

Hi sir,
I have transferred 5000/- from pay zapp wallet to my kotak mahindra bank account. The transaction in payzapp wallet shows successful but the money was not credited to my bank account.

I am trying to reach the customer care from yesterday but no luck it is always busy.
Transaction date is 12/09/2017

Please help me on this issue at the earliest.

Thanks,
Ggs chaitanya

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Oct 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

HDFC Bank Customer Care's response Dear Customer,

There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Meghraj Choudhary

from Chakia, Bihar

Sep 13, 2017

Hi.

I was transferring money from my wallet ([protected]) to another ([protected])

Thus even wallet to wallet transaction get failed and now money is with niether party

Refund or send to any o[censored]s.

Cant expect such unreliable application from HDFC