[Resolved]  HDFC Bank — hdfc bank people are fraud

Website: www.hdfc.com

Hdfc bank people are fraud

I called up your cc on 13th august enquiring about a transaction, i clearly asked the person that i will make 2 transactions and i want emi on the 2nd one as the merchant is giving me emi option on the 1st. That person asked me to go ahead with the transaction and said that call us after some days and we will convert it to emi. Now when i called to convert it into emi your cc person said that it cant be converted into emi. What kind of non sense is this.

I even called back again to file a complaint then a supervisor by the name of saurabh said that he will callback but he never called me. I even went to the branch they are saying that they cant help me. And they are just giving me insta loan option which i dont want.

To whichever department is this mail concerned :

I am not going to pay the amount if its not convered to emi
I want action to be taken against people who did this fraud with me.
And if i am charged any interest rate then i am not going to pay for it.

If i dont get a resolution than i am going to consumer court

Ac number :[protected]
Name :shehzaad ansari
Number : [protected]
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Oct 14, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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