HDFC Bank — hdfc bank transaction failed but amount deducted

HDFC Bank — hdfc bank transaction failed but amount deducted

M mdzaid1989 Aug 16, 2020

Date of the transaction 08/15/2020, amount of transaction 47812.11, reference number[protected]. On 15/08/20 i have paid amount towards credit card bill of bank of baroda from hdfc net banking rs. 47, 812.11. It got debited from my sb account but not reflecting in bob credit card. Cheque/ref no.[protected] please reconcile it immediately. My bill due date is 19-08-20 and i dont want any penalty. Urgent matter Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 16, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

mdzaid1989

Aug 17, 2020

complain reference number "HBL=[protected]"

I was not able to enter, since the URL is not allowing. Please contact me over mobile phone.

Resolve the issue. Its urgent.

mdzaid1989

Sep 2, 2020

thank you it is resolved.