[Resolved]  HDFC Bank — hdfc bank unauthorised payments ref. no. amazon1258399

Hi,
From 23 june 2020 there is unauthorised payment against ref. No. Amazon1258399 being rs.999 deducted from my card no. Xxxx6453 today[protected]:03:02:53 without otp. I raised my complaints to amazon no. Of times and given statements for all such payments and called hdfc bank as well but getting no resolution from my card total payment of approx ₹999 has been deducted. I have even removed my card details from amazon account even then such deductions are being made. I can not rely on amazon and hdfc bank both. Looking for proper resolution to my complaint.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us to assist you https://bit.ly/2YCK7Fn

-Nadia
HDFC Bank Customer Assistance
 
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