HDFC Bank — hdfc bank unauthorised payments via. amazon1258399

Mak8888

from Mumbai, Maharashtra

May 5, 2020

Address: Chembur Mumbai 74

Today 5 may, 2020, without my information, i have received 151.80 spend via credit card xxxx 0696 at amazon1258399 on[protected]:21 without pin, i received this message today i tried to call customer care number but it is not working.

This is very careless and unprofessional transaction without my knowledge. Kindly investigate this unauthorised payment via amazon1258399, can't trust now amazon and hdfc peoples.

Please give a proper solution and kindly take action against this people without our knowledge how they can do such things.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 05, 2020

Updated by Mak8888 request page is not working.. stuck at "Please enter valid Complaint Ref No."

Please find the HDFC Complaint Number: HBL=[protected] and HBL=[protected].