HDFC Bank — hdfc bank unauthorized amount deduction from hdfc credit card

Respected sir / madam..
I, hdfc credit card which detail given below, holder, herein kindly requesting to intervene and recover the unauthorized amount.
On 22.07.2020, early morning one message received from hdfc bank portal:

Alert:rs.3311.00 spent via credit card xx5228 at sbilife10983 on[protected]:06:17:53 without pin/otp

The same amount has been debited from my hdfc credit card.
Here i want to mention that i don't have any insurance in sbi bank. And moreover, i have never share my card credtentials to any body.
Please kindly requesting for your intervention and recovery for the same.
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Jul 22, 2020
Updated by Chokkanadhan Suresh
I had receieved same message in april and same amount was deducted from card. I had raised complaint to hdfc bank and sbi life. but none was able to resolve the issue. Please resolve the issue as soon as possible.
I had checked in google and found that similar unauthorized transactions were done at sbilife10983. I request to investigate the details of sbilife10983 and take action on the person responsible or else this type of transactions will continue.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information