[Resolved] HDFC Bank — hdfc bank upi is not working

Subanta Neogi

from Madanpur, West Bengal

Address:

Mumbai City, Maharashtra, 400072

When i click on upi in account tab while logged in hdfc mobile app, it says "you are not allowed to do this transaction. Kindly contact your nearest branch".

Issue ID: "HBL=[protected]"

I have visited the bank and reinstalled the latest version of the app after wiping my phone cache. The bank could not help me and has asked me to mail to hdfc customer care. I havent got any response yet.

Cust ID[protected]

I have attached screenshots and sent it to hdfc support email with RE:"HBL=[protected]".

I want my UPI ID to be activated asap.

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Sep 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 2 working days.

-Anay
HDFC Bank Customer Assistance