| Address: Gurgaon, Haryana, 122001 |
Hdfc is harassing me since two months. Hdfc loan guys are calling me for a personal loan which i do not own, and moreover deducted inr 29, 323.62 from my salaried without any notice.
I would like to broadcast this issue to all social media platforms as i am not getting any help on call or from branch.
If i would not get any support even now i would have to go to consumer court to file a harassment and fraud case.
I have to explain here a little bit about the problem i am facing due to hdfc loan and hdfc bank which is causing a tremendous harassment to me.
Hdfc loan
• there is a personal loan of inr 5, 00, 000 on some other guy named ‘rajeev verma’ (Not me, i would refer it as other guy in this mail) who have not paid his 23rd and 24th emis (June’17 and july’17) out of his total 40 emis.
• but somehow, whether by a fraud done by other guy or any manual/software error in hdfc system, this personal loan account have all my personal information for example contact, address, pan etc.
• luckily (For me) this personal loan still points to hdfc bank account of other guy, so hdfc loan branch is able to get in touch with him and get confirmation from him that he is the one who own this loan and unable to pay emi for last two months (June and july).
• collection officers (Details mentioned below) from hdfc loan ito branch accepts that i am not the one who own this loan account, but instead of removing all my details from this loan account, collection officers have called me several times in last 2 week and asking me (Yes, you are reading it correctly asking me) to call other guy and scare him by giving warning that i would do a police fir, would bring police to other guy home etc. Etc. If other guy will not pay his emis.
• i have visited hdfc loan gurgaon branch (Sector-14) to asked them to remove all my details from this loan account, but that did not helped and this account still have all my information.
Hdfc bank
• on 25th july as soon as my salary arrived in my hdfc salary account, hdfc loan branch blocked inr 29, 323.62 from my hdfc bank salary account without any prior notice or approval.
• immidiately i called my hdfc relationship manager (Contact details below) to let me know why this amount has been blocked from account.
• she assured me to get back to me by next day. But i didn’t received any call from her as of today (28/july) and this amount is still blocked from my account. I called several times to my rm in past two days but unable to connect as number was busy.
• today, i called again to my hdfc relationship manager, this time mr. Amit kumar singh picked up my call. He informed me that this amount has been blocked by hdfc loan branch as i have not paid my personal loan emi.
• i explained all this above story to him and then he understood that this should not happen. By checking records he also confirmed that this account belongs to other guy. But still did not unblocked inr 29, 323.62 from my salary account. He raised service request and again assured me to back to me asap regarding this.
Through all this, its me who is suffering and being harrased without any reason by hdfc loan and hdfc bank since two months.
I am worried as i do not know if i will get some quick help from hdfc bank to:
1. Unblock inr 29, 323.62 from my salary account
2. Remove all my personal details from hdfc personal loan account number: 339 296 20
Other guy details:
* other guy hdfc bank saving account number:[protected]
* other guy hdfc loan account number: 339 296 20
* other guy mobile:[protected]
My details
* my hdfc bank customer id: 394 745 73
* my contact number:[protected]
Other details
* contact number of hdfc loan collection officers (Ito branch) who are harassing me: sagar (Mobile:[protected], babita (Mobile:[protected]
* my hdfc bank service request number (Latest): kolr[protected]
* reference number/docket number[protected]
* my hdfc bank rm contact number: arpita –[protected]
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