I have bought my iphone11 with hdfc bank debit card in dec, 2019. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked apple, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 11, 2020
HDFC Bank Customer Care's response Dear Customer,
Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.
Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.
We request your patience and support during these testing circumstances.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment