[Resolved] HDFC Bank — Hdfc cr card harassment

vijaybisht39

from Rajkot, Gujarat

Jun 1, 2017

Address: New Delhi, Delhi, 110092

Website: hdfc bank ltd

I am very old customer of hdfc bank and also using cr card of this bank but now i have cheated from them as in my last bill cycle have paid full amount of my out standing bill and asked to customer care to close my card but they have send me again bill of rs 3139/- in the name of finance charge, so i had call to customer care and raised my complain with ref# [protected] but they are saying your card is still running so you have to pay this, now tell me where is my fault. I already give this feedback to my friend circle and office colleagues and asked to withdraw hdfc cr card as they are just trapping to us to generate money for long term.
Now pls advise what best action should i take.

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Jul 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is[protected].
-Manoj
HDFC Bank Customer assistance