[Resolved]  HDFC Bank — Hdfc credit card agency employee

Hi my name is gopal saxena from ghaziabad i am using hdfc credit card from 10 years my last month credit card outstanding on 14th aug 2020 one guy came from hdfc or 3rd party behalf on hdfc bank his name was pushpendra nagar as per true caller name i were little bit busy so my wife went on main gate for attend that hdfc guy but that guy taken picture of my wife then they have shared my wife picture with anyone on whatsapp my wife suddenly saw all activity my wife taken mobile phone from his hand and delete photo from his gallary folder and my wife were checking his whats app suddenly that guy taken mobile phone and start his bike very fast and go i am calling him lots of time and massage him but he is not giving any reply so i have to know who give the rights to take pictures of any customer without customer permission hdfc bank have any rights for take picture of customer specially female i will take legel action againts him and agency also
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Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2020
HDFC Bank Customer Care's response
Dear Customer,

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. This will result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of 12 to 14 working days. Please mention reference number[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance
 
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