Its been more than a month, my application with reference number - [protected]sj is in in-process state. I have provided all my documents and also i maintain a good cibil score (790+). But still i am not able to get the status of my application. Its been almost 2 months after i apply for a hdfc credit card and i am being a most favorable customer is losing interest in hdfc bank. This is worst customer satisfaction i could get after maintaining so many relationships with hdfc bank. I am not getting proper response from bank executive as well. This is more disheartening for me to get a worst experience from my favourite bank which is making me to move away from hdfc bank. I have made 1st level escalation and waited for 1 week without any status and gave website to check the status which i have been checking for past 1-2 months as in-process status, then i made 2nd level of escalation and didnt receive the response for 3 days and made 3rd level of response. I feel very much worried and losing trust on customer bank as hdfc bank. Kindly send me my credit card details asap.
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Oct 23, 2017
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
HDFC Bank Customer Care's response Dear Customer,
Kindly share the e-mail id from which you have sent us escalation mail, so that we can check and do the needful.
-Bejoy
HDFC Bank Customer Assistance
Sep 23, 2017
Updated by arunramin21 Email through which escalation mail sent is [protected]@gmail.com
Sep 23, 2017
Updated by arunramin21 Also it a pre-approved credit card for me. So why you guys are delaying a lot in processing a pre-approved offer.
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