[Resolved]  HDFC Bank — hdfc credit card

Address: New Delhi, Delhi

Hello there,

Please note a payment made by me on 02/jan/2018 is not credited in my credit card account.

For this i am struggling with hdfc bank and given them proof of payment also but no credit has been given to me till now.

In addition to above i am getting calls from call centers asking to deposit money and each time i am asking them to please credit above amounts but they have no clues and only asking / pressuring me to deposit money.

I am getting a regular call from cell no [protected] a girl she told me name as archana chug and given her mail id archana. [protected]@hdfcbank.com
Is calling me constantly and asking so many details such as bank you paid id no amounts, mail id etc. I have a strong doubt about authenticity of her positions in hdfc bank.

On the same time i have written so many mails to hdfc website mail id and asked them to resolve the issue but its always a reply of delaying matter is coming and matter is still hanging some where.

They are always pressuring me to pay some amount, even that i have already paid full bill amount. Also putting financial charges in my bill.

I am using hdfc card for more than 10 years and never delayed any credit card payments, this you can also check in your records.

Kindly look into matter and help me to come out of this stressful conditions and take a strong action against hdfc bank for not managing their operations correctly.

Thanks
Sudhir levi
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Mar 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card details, registered contact details and transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
1 Comment

Comments

Hi,

I am a CTS employee.I have lost my food card and it has around Rs.1400 balance . Please help me to block the card and apply for the new one.

Card number : 4213 #### #### 6546
email ID : a.pavankumar.[protected]@gmail.com

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