HDFC Bank — Hdfc Credit card

Website: www.hdfcbank.com

To
NODAL OFFICER OF HDFC BANK
Parul Sharma
Jaipur

Hello
My name is Samkit Doshi From Jodhpur (Rajasthan)
My reference number [protected].
We have Hdfc account from More Than 10 years and We Have 3 Accounts in HDFC Bank.
Around 2 year back my personal banker forced me to take credit card they said you will not be charged any extra amount that is my guarantee i said ok.
Now Before Lockdown around JAN 20 OR FEB 20 He called me and said you are incurring Finance Charges from the Date of issue of Credit Card.
Afterwards credit card was issued and personal banker have set my account settings to minimum amount due and i incurred finance charges till date and Personal Banker said that you account settings have been changed. Even i don’t know how to change the setting via net banking and before 1 month my personal banker has been changed by HDFC Bank. I am Trying at every level by no one is Helping.
Jodhpur Branch is Also Not Solving the Issue.
My Personal Banker Was From Jaipur Name Ankit Verma.
I Am 99% Sure That settings have been Changed By Them because at the time of issue of credit card he only has done the settings I even don’t know how to change the settings .
I Need My Finance Charges Back as soon as Possible.
I Have Also filed a Complaint on consumercomplaints.in there also no response.
Please solve the issue.
Contact No
Alternate Number
Thanks.
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