HDFC Bank — hdfc credit card cancellation of one assist membership

Saranraj.d

from Chennai, Tamil Nadu

Sep 19, 2017

Address: 600017

I am a hdfc bank credit card holder.

The bank has auto debited rs. 1299/- from my credit card number ending with 4841 without my concern on date:18/09/2017.

I am not interested about this service and don't want this membership any more.

So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2790855
Name :- d saranraj

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HDFC Bank customer support has been notified about the posted complaint.

Sep 26, 2017

Updated by Saranraj.d As discuss telecal

pls refund the full amt and cancel the one assist card, pls do the needful

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 21, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2368712 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Saranraj.d

from Chennai, Tamil Nadu

Sep 26, 2017

As discuss telecall
Pls refund the full amt and cancel the oneassist card .pls do the needful