[Resolved] HDFC Bank — hdfc credit card cancellation of one assist membership

[Resolved] HDFC Bank — hdfc credit card cancellation of one assist membership

A akshaychawla Nov 13, 2017

Hi, I have an hdfc credit ending with 4575 which is charged with an amount of rs 1299 towards oneassist membership fee. It was done without my knowledge and without any prior check with customer. I had not opted for oneassist while applying for credit card. Also, oneassist didn’t take any prior approval from me. Please cancel my membership and refund the amount at the earliest. Also i don’t want any such membership /subscription; in future as well. Email: [protected]@gmail.com Hdfc credit ending digits: 4575 Thanks, Akshay chawla Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 15, 2017

Dear Akshay,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2558515 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist