HDFC Bank — hdfc credit card cash back issue

Hi sir, i have purchased purchased gold ornaments for 2.5lac in lalithaa jewellary mart p. Ltd. No.6-3-883, sbr souk, panjagutta, hyderabad, telangana - 500082 on dec 21st 2019, on that day hdfc credit card offers 2% cash back offer but till the time i didn't get my cash back amount.100 days completed and i have already escalated to all concerns of hdfc bank/i spoke to customer care couple times but till now i have received my cash back amount,

Kindly help me.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to your feedback and assure you that same has been shared with the concerned as appropriate. Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance
Apr 24, 2020
Updated by sridhar2020
Not able to find or create the Reference Number* using https://bit.ly/2Lzhyn3

There is no option for Cash back issues
 
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