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HDFC Bank — hdfc credit card cashback not received

On 14-mar-2020 i have purchased iphone 11 and ipad on hdcf credit card as they had a offer of cash back 6000 and 3000 accordingly. It is more than 120 days and i have still not received the cash back for my purchases. They are not responding to our calls also please look into this matter
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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