[Resolved] HDFC Bank — hdfc credit card charges unduly charged

praachee.bhargava

from Gurgaon, Haryana

Oct 25, 2017

Address: 122001

Website: netbanking.hdfcbank.com

Its really disappointing to know on my regalia card annual fee has been charged in spite of 100% assurance given by your bank head for southcity 2 shivali gupta that the card has no fee and is absolutely free for preferred customers.

I was not interested in taking the card still shivali gupta insisted that its free and there are numerous benefits like free taj membership etc. Which was never given to me.

I along with my family have maintained the bank balance and still have to be wasted time in these issues.

Kindly reverse the charges and resend the statement immediately.

Was this information helpful?

No (0)

Yes (0)

Nov 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

Shanmukh Mullapudi

from Mancheral, Telangana

Oct 26, 2017

Without any intimation and approval one Assistant .One assistant membership was automatically renewed on my HDFC credit card ending with 1817 on 20 October.I don't want membership with One Assistant.Please refund the amount and deactivate it from my HDFC card ending with 1817..

karthik dinesh

Oct 26, 2017

In my credit card i debited 10000 but the server problm there is no cash is withdrawal that day but in my accoun 10000 rs is credited due to the server problem 10000 is debited my account in my account i did not take cash so please check &kindly refund my money