[Resolved]  HDFC Bank — HDFC credit card "Disapproved"

Address: Chennai, Tamil Nadu, 600049
Website: www.hdfcbank.com

Please note that i applied for hdfc credit card and got reference no : [protected]s1
I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got a mail checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s1status disapproved who called us for credit card and we never gone to hdfc for the same. Your executive called and i had requested from online we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection
As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil is good 717 and i got personal loan too on same address then why it got disapproved. Iam using sbi & citi also from 6months. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
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May 23, 2017
Complaint marked as Resolved 
Thank you very much
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
May 22, 2017
Updated by Dgdavey
Dear Sir/madam

As per your team conversation with that lady who has sent for documents collection they had wrote wrong address in application asp per telephonic conversion. there is nothing issue in my side now kindly suggest me what can be done. They had simply told me to wait for 3months and told sorry and disconnected the line. Waiting for positive reply from your end.
 
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