[Resolved] HDFC Bank — hdfc credit card - duplicate/increased charges on cc

[email protected]

from Bengaluru, Karnataka

Jul 14, 2017

Address: Hyderabad, Andhra Pradesh

Hi,

I have used 15k on my HDFC CC and today they want me to make a payment of 70k, which is so disgusting.

I have been following up with HDFC for the past 6 months asking for closure of CC but there is no proper response till date, instead they kept increasing all charges and today they wanted me to make a payment of 70k.

This is completely ridiculous and they keep calling me 15-20 times everyday asking for payment. This is again a complete harassment. how could they call a person back to back.

Im ready to close my CC even today but will only pay for what i have used and not a penny more.
If you will not resolve the issue even now and keep dragging dont expect any payment in future.

Contact [protected] to discuss and resolve the issue earliest.

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Jul 14, 2017

Complaint marked as Resolved

done

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance