[Resolved]  HDFC Bank — Hdfc credit card emi

Address: 641006

Hi

My Credit Card doesn't enable the EMI option. that time i called to customer care they redirect to corresponding bank. Once i reach the bank about this issue they gave me the credit card executor name and number. I contact the person he told to call the customer care.

I am highly disappointed with the kind of response your customer care executive give to customers even Instead of giving me a solution he is arguing with me and telling me that i am misleading him when i am giving the correct piece of communication this is the kind of service HDFC give to customers.

Now i want EMI facility on my credit card so that i can pay and maintain my CIBIL

I want a senior person to intervene and speak to me in this regard

Regards
Gowtham V
[protected]
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Aug 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, city and number you called, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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