HDFC Bank — HDFC Credit card full Due payment was paid, but No Dues Certificate is not generated

Address: 21 Ragavendira Garden, Keezhakasakudy, Karaikal

Dear sir,
I have used HDFC credit few years back, due to some personal and financial crises situation I can not able to continue with HDFC credit card, so I have ask the bank to close my account, afterwards due to some personal and family issues I had resigned my job, so that I can't pay some due amount in HDFC credit card, after that 2 months ago one of bank person called me and asked me to take settlement, and also I have taken settlement and paid the due amount, after a week another person called from the HDFC credit card section explained about the settlement and compel me to pay the balance due amount, he asked to pay no dues, he promised to within 10 days I will send you the NO Dues certificate. And he promised that with 45 days your cibil score will be updated, but more than a 20 days still he didn't send a NO Dues certificate, before get the amount he called me multy times but now he didn't attend my call also, I have messaged him multiple time but there is no response, my HDFC full amount has paid but my NO dues certificate didn't send to me, HDFC Bank is urge to get the amount, but very lethargic in No dues process, so that I am raising complaint in consumer complaint forum, so kindly do some needful action on this issue and resolve my issue as soon as possible

Registered mobile No : [protected]
Current using number : [protected]

Card holder Name : N VIJAYAKANTH

Alternate Account Number (AAN[protected]

Credit Card#:[protected]XXXXXX4709

Thanking You

Vijay N
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HDFC Bank customer support has been notified about the posted complaint.
Aug 01, 2022
Updated by Vijay1409
Any update on this issue, anyone from hdfc notified about this issue
 
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