[Resolved] HDFC Bank — hdfc credit card not delivered

Montu Borthakur

from Bengaluru, Karnataka

Sep 22, 2017

Address: 560017

I have a hdfc credit card ending with 1031. This card was expired and a new card has been reissued. However, my address was changed and hence, the new credit card stands undelivered. I went to the hdfc bank and filled a form to update the address, however, due to signature mismatch, my request was not processed. I did it twice and it was rejected twice. Please advise what should i do?

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Oct 31, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.
1.Name as mentioned in the card account,
2.Contact number as updated in the card account and latest contact number.
3.Email address as updated in the card account.

-Bejoy
HDFC Bank Customer Assistance

Oct 01, 2017

Updated by Montu Borthakur 1. Montu Borthakur
2.[protected]
3.[protected]@gmail.com