[Resolved]  HDFC Bank — hdfc credit card penalty issue

Address: Pune, Maharashtra, 411005

Dear sir,

I was having hdfc credit card.

My credit card with last four digit expired on *9450 on 31st march 2017. After getting call for extension, i said also i have shifted to some another location..

Their was balence of around rs.1905 of some bills paid in march-2017.

I keep checking in my current hdfc credit card account for all month april, may, jun. But i couldn't see balence due amount on last transaction of my card...9450.

Hdfc unilaterally transferred on few bill transaction on new card *9854 which i have not received or not used also and also keep charging fee till may-17. For this i am not responsible and i dont like to pay fee charges to you. However i have paid basic due amount of rs.1906. Stll they have taken penalty rs.2100.

This is sole mistake of hdfc, how they can transfer balence amount on new card which not received to me also. Hdfc also expect that i shoul pay penalty also.

Their was never intention of not paying any balance transaction amount.

Hence, i am not liable to pay your penalty charges. Kindly help in getting refund rs.2100 from hdfc.
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Sep 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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