[Resolved]  HDFC Bank — [hdfc credit card] rebuttal of new card when ever applied

I've recently applied for a hdfc credit card via bankbazar for paperless work. I'm not sure why the bank has denied my humble application for a hdfc credit card. I believe this is somehow related to my earlier card which was renewed on time but got returned to relevant office due to non reception at my end. Even after my repeated talks with relevant and concerned team, the card was blocked until i myself realized lately (After almost 3 year which bears no due till now) for which i wasn't informed. Now they say that `with regard to reinstatement/issuance of fresh credit card, we wish to clarify that the same is subjected to various parameters/guidelines which are fairly wide ranging and internal to the bank.in view of the above, we regret our inability to extend our credit card services to you at this point of time` - i don't really understand being a loyal customer this how a bank treats its own customers like this.

I really don't understand what's so internal to bank : (! Really disappointed.

Once rejected always rejected? Can't i reapply for the card? How long is this gonna take? Forever?

Kindly re-employ your divine sources and intelligence in not loosing loyal customers dear bank.
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Dec 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card application no and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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