[Resolved]  HDFC Bank — hdfc credit card/cancellation of one assist membership and smart emi

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0675 without my concern on date:27/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2823678
Name :- karthik hn
Mobile no. :- [protected]
Credit card number ending :- 0675
And
In the name of smartemi auto debited 1299/- plus processing fee 100/- from my credit card number ending with 0675 without my concern. So cancel this service and refund the same amount.

And i already registered my complient in hdfc creditcard complients in date:03/10/2017. But they are not revert yet.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
3 Comments

Comments

My transaction in the payzapp was unsuccessful but money is deducted from the wallet..I lose 5000 in this app the customer support not giving reply num was always getting busyyy??

Hi i made a transaction through HDFC netbaking on Jabong.com
Account no. :- [protected]
Transaction Ref. no.:[protected]
Amount:- 2264
the transaction failed, but money got debited, and did not get the refund

Please do the needful or suggest me for my refund
Dear Karthik,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2442058 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

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