HDFC Bank — hdfc credit cards-cancellation of one assist membership

yadanki

from Pune, Maharashtra

Oct 20, 2017

Address: Mumbai City, Maharashtra, 400078

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2884 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2939715
Name :- ankit rampyare yadav
Mobile no. :- [protected]
Credit card number ending :- 2884

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HDFC Bank customer support has been notified about the posted complaint.

Oct 15, 2017

Siddhesh Jabare's response Still not responce

Oct 21, 2017

Updated by yadanki Still not getting responses from hdfc or one assist team

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Comments

Siddhesh Jabare

from Mumbai, Maharashtra

Oct 20, 2017

I'm using hdfc credit card since last one month card number ending with 2117. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card who you have deducted in my credit card account
Cust id[protected]

Jagadeesan Gurusamy

from TIRUCHENGODE, Tamil Nadu

Oct 20, 2017

Credit card outstanding amount s paid on 17th Oct. I didn't receive any proof for that so for.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 23, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2475683 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)